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Privacy Policy

“Your privacy is our priority. This page explains how we collect, use, and protect your information while delivering our appraisal services. We are committed to transparency, security, and safeguarding your data at every step.”

Privacy Policy

Last Updated: 08 December 2025

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our appraisal management services.

1. Information We Collect

We may collect the following types of information:

    • Personal Information: Name, email, phone number, company details, and account information.
    • Order Information: Property details, loan numbers, and appraisal-related data.
    • Technical Data: IP address, browser type, device information, and usage patterns collected automatically.

2. How We Use Your Information

We use your information to:

    • Process appraisal orders and manage your account
    • Communicate with you about orders, updates, or support
    • Improve our website, services, and user experience
    • Ensure regulatory and compliance requirements are met

We do not sell your personal data to third parties.

3. Sharing of Information

We may share your information only with:

    • Licensed appraisers assigned to your orders
    • Technology partners (such as ValueLink) strictly for service processing
    • Legal or regulatory authorities when required by law

All partners are required to maintain confidentiality and data protection standards.

4. Data Security

We use industry-standard security measures to protect your data. While we take every precaution, no online system can guarantee 100% security.

5. Cookies & Tracking

Our website may use cookies to improve performance, personalize your experience, and analyze traffic. You can disable cookies in your browser settings.

6. Your Rights

You may request to:

    • Update or correct your information
    • Delete your account
    • Ask how your data is used

Simply contact our support team for assistance.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

Sales Team / Support
Email: Salesnewclient@esusa.net
Phone: 248-579-9928
Toll Free: 855-343-6933
Address: 6304 Orchard Lake Rd West Bloomfield, MI 48322 248-579-9928

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Kathy Hardy

Director of Human Resources

Kathy Hardy holds a Master of Business Administration and brings more than 20 years of experience in accounting, financial management, and business operations. Her expertise spans accounting, financial analysis, strategic planning, payroll administration, benefits administration, and human resources. As a licensed real estate professional, she also offers valuable industry insight that complements Equity Solutions’ work and enhances her understanding of client and business needs.

While her experience encompasses a wide range of financial and administrative disciplines, her primary focus at Equity Solutions is Human Resources. She is passionate about fostering a positive workplace environment, supporting employees, and ensuring the effective administration of payroll and benefits programs. Her unique combination of financial expertise and HR leadership allows her to drive organizational growth while cultivating a positive workplace culture and employee experience.

Sandra Rose

QC Review Manager

Sandra Rose brings over 25 years of experience in the real estate appraisal industry. She is a Certified Residential Real Estate Appraiser with extensive expertise in appraisal review, compliance and quality control management.

Sandra has spent more than 15 years in the Appraisal Management industry, where  she has developed a strong understanding of regulatory requirements and secondary market guidelines, and best practices for appraisal oversight.

In her current role ,Sandra is responsible for managing the day-to-day operations of the Quality Control Department. She oversees appraisal reviews, ensures compliance with USPAP and agency guidelines while ensuring compliance and consistency across appraisal reports.