Understanding ROV Requests: Best Practices for a Successful Reconsideration of Value

When a borrower or lender believes that an appraisal may not accurately reflect market value, an ROV (Reconsideration of Value) request offers an opportunity to provide additional data that could impact the valuation outcome. However, the success of an ROV depends heavily on the clarity and quality of the evidence submitted.
This blog explains the proper process for requesting a reconsideration, what types of documentation are most effective (such as comparable sales, market trends, and relevant property details), and what should be avoided—like emotional appeals or unsupported assumptions. We also outline the responsibilities of the lender, the AMC, and the appraiser during the review process, and provide tips for improving communication and response time. With the right approach, an ROV can ensure fairness and accuracy while maintaining regulatory integrity.

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Kathy Hardy

Director of Human Resources

Kathy Hardy holds a Master of Business Administration and brings more than 20 years of experience in accounting, financial management, and business operations. Her expertise spans accounting, financial analysis, strategic planning, payroll administration, benefits administration, and human resources. As a licensed real estate professional, she also offers valuable industry insight that complements Equity Solutions’ work and enhances her understanding of client and business needs.

While her experience encompasses a wide range of financial and administrative disciplines, her primary focus at Equity Solutions is Human Resources. She is passionate about fostering a positive workplace environment, supporting employees, and ensuring the effective administration of payroll and benefits programs. Her unique combination of financial expertise and HR leadership allows her to drive organizational growth while cultivating a positive workplace culture and employee experience.

Sandra Rose

QC Review Manager

Sandra Rose brings over 25 years of experience in the real estate appraisal industry. She is a Certified Residential Real Estate Appraiser with extensive expertise in appraisal review, compliance and quality control management.

Sandra has spent more than 15 years in the Appraisal Management industry, where  she has developed a strong understanding of regulatory requirements and secondary market guidelines, and best practices for appraisal oversight.

In her current role ,Sandra is responsible for managing the day-to-day operations of the Quality Control Department. She oversees appraisal reviews, ensures compliance with USPAP and agency guidelines while ensuring compliance and consistency across appraisal reports.